Innovation driven by expertise from non-profits
“What business wouldn’t want ‘critical friends’ as part of an innovation process to make sure its products and services are fit for purpose and wider reaching? Three Hands is expert at sourcing the right critical friends from the third sector and running a process that will benefit them, your business and your customers.”
This project helped aimed to help Legal & General to identify customer vulnerabilities and ways of responding.
We are inspired by the way in which businesses have been developing products and services using insights gained from working with non-profits.
A product review is a usual check point in the life of a product, ensuring it is still fit for purpose and does the job it is supposed to do for customers, often drawing upon market research to understand the needs of those customers.