The role of lived experts in shaping better energy and water services – a short report
Why would, or wouldn’t, people tell their energy and water providers that they are struggling to make ends meet?
What are the vulnerabilities associated with rural living?
What are the opportunities and risks of low carbon energy solutions for so-called vulnerable customers?
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Blog: How can businesses better help charities?
At a time when corporate giving has fallen – how can we help charities when they need corporate support more than ever before? Read more >
Blog: A human-centred future of banking?
“It’s a capitalist society and we’ve lost that air of caring for each other, and if we can get that back into corporates and banks, it would mean much better service.”
– A ‘lived expert’ with a neurodiverse condition. Read more >
We’re creating a new role – Social Insight Consultant
We’re really excited to be expanding our small team! We’re on the hunt for someone with experience in the world of insight and research, who wants to apply their expertise to the world of vulnerable and underserved customers.
Podcast: Social insights, the digital void and human connection
Jan joined Philippa White of The International Exchange (TIE) on one of her series of ‘Unearthed’ podcasts. The human connection was the big theme – in a world that’s going digital, how can businesses remain human? Jan and Philippa talked about the value of learning from ‘lived experts’, and how they can help businesses to stay grounded in a world that is increasingly digital …
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The Power of Lived Experience: Impact Report 2022
With one crisis over, another began. 2022 was defined by the cost-of-living crisis, but other societal issues remained front and centre: the climate emergency, homelessness and mental health were all topics that were tackled through the projects, programmes and insight sessions we ran – often with the help of brilliant ‘lived experts’ – people are the sharp end of what life can throw at anyone, at any time.
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We’re recruiting a Social Impact Project Manager!
We are on the hunt for a new Social Impact Project Manager to grow our small team.
Newsletter, December 2022
Wow, it’s December already! The year has flown by and we’ve been so busy on brilliant projects with great businesses and great charities, that this is only our second update of 2022. So, it’s an opportunity to let you know about some of the highlights of the year and, I hope, a prompt for good things in 2023.
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