Podcast: Social insights, the digital void and human connection

Jan joined Philippa White of The International Exchange (TIE) on one of her series of ‘Unearthed’ podcasts. The human connection was the big theme – in a world that’s going digital, how can businesses remain human? Jan and Philippa talked about the value of learning from ‘lived experts’, and how they can help businesses to stay grounded in a world that is increasingly digital …

 

What are the logistical financial challenges that a bereaved spouse faces when their loved one passes away?

Is it possible for a bank to help someone who has dementia feel safe?

What are the worries that people who are living with cancer have when it comes to their life-insurance policy?

These are just a handful of the human concerns that people around the UK have voiced when it comes to their finances. And concerns that can be answered when companies are willing to listen.

 

Jan and Philippa talked about the value of learning from ‘lived experts’, and how they can help businesses to stay grounded in a world that is increasingly digital…

Get listening here.

 

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