Insights on issues that matter: Impact Report 2023

Our work this year covered a huge range of social and environmental themes, and was underpinned more than ever by insight from those with lived experience and experts from charities.

Through our social insight projects, we helped businesses improve experiences for vulnerable and underserved customers in areas such as bereavement, dementia and digital exclusion.

Our leadership & talent programmes challenged emerging leaders to be more purposeful, connecting them to issues in society that matter most for their businesses.

And our bespoke Community Impact programmes supported businesses to form meaningful partnerships that create business value and social value, hand in hand.

Our short report brings our impact in 2023 to life across these three strands with data, case studies and comments from those involved.

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